Menadžment uredskog poslovanja (osmo izdanje)

The author places special emphasis on the human element as the key link in order, highlighting the processes of management, organization and communication. The book examines the office environment, employees, systems and functions in detail, covering topics such as plant management, multicultural diversity, total quality management and office functions. In addition, it also discusses the impact of technological advances, especially computer and telecommunications technology, on office operations. It is intended for students and professionals who want to improve their understanding of office management through simple language and practical pedagogical tools.